Reducing my wastewater bill

There are a number of options worth considering to see whether it is possible to reduce your wastewater bill:

(i) Find another way to drain your surface water

Please note: claiming a reduction in the surface water drainage element of your bill will not affect your highway drainage charge.

If you can find a practical way of draining your property, so that you don’t need to use our sewer system, you could reduce the surface water drainage element of your bill.

For example, you may be able to drain your surface water directly into a nearby watercourse, such as a river or brook. You’ll need permission from the Environment Agency or British Waterways before attempting this.

Another option is to construct a soakaway – a hole in the ground filled with stones or gravel. You then divert your surface water into the soakaway instead of the public sewer, allowing the water to drain away naturally. You’ll need to speak to your local authority about building regulations and planning permission before going ahead.

If you can reduce the amount of surface water that enters the sewer you may be able to claim a reduction in your surface water drainage charges. Our claim form explains this in more detail.

(ii) Reduce the size of your chargeable area

Please note: reducing the size of your chargeable area will reduce both the surface water and highway drainage elements of your bill (as long as your smaller chargeable area results in your site being allocated a lower band).

Anything you can do to reduce the size of your chargeable area may help to move you onto a lower band – and if it does your bill will reduce.

Remember that permanently grassed, cultivated or landscaped areas are not included in our site area calculations. If it is practical to convert an area, such as a car park, into a grassed area, then your property could qualify for a lower site area band. Our application form explains this in more detail.

(iii) Be more water efficient

As you are charged for all the water that you use, then any efficiencies you make will reduce your water bill. However, what you may not realise is that your wastewater charges are also based on your meter reading. So saving water will reduce both your water and your wastewater charges.

Visit our title="Water efficiency advice for businesses">waterwise section for advice on how you could make water savings in your organisation.

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